CLEAR PERSPECTIVES is a limited company incorporated in England & Wales and is a ‘controller’ and responsible for your personal data referred to below. CLEAR PERSPECTIVES is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when communicating with us, then you can be assured that it will only be used in accordance with this privacy statement.
CLEAR PERSPECTIVES may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.
CLEAR PERSPECTIVES strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website relationship-systems-coaching.com
What information do we collect?
We may collect the following information: name; job title; company name; contact information, including phone number (if provided), postal address and email address; demographic information, such as postcode, preferences and interests; your comments and feedback on our services (if given). In addition, as part of our coaching service, we might collect additional information generated in our time working together such as personal and team profiling assessments and perspectives on what you might consider your personal strengths, work motivators, skills and personal goals.
This information is collected if you request information from us, participate
in a competition, and sign up to join our email list or request
some other service or information from us. The information collected is
internally reviewed, and used to improve the content of our website, notify
our visitors of updates, and respond to visitor inquiries.
What do we do with the information we collect?
We require this information to understand your needs and provide you with a better service, only where we are allowed to by law, and in particular for the following reasons:
• Provide you with our coaching services, necessary for any contract between us.
• Internal record keeping.
• We may use the information to improve our services.
• We may wish to communicate with you about online or in-person events held throughout the year which provide opportunities to continue your coaching journey. This may include periodic promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided, and with your permission.
• From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone or mail. We do not share your name and contact details with any third parties for marketing purposes, except in specific circumstances where during the course of a conversation an introduction is identified which may be beneficial to you. This would be only be done with your express permission, and with permission of the third party.
We do not use your data for automated decision making or profiling.
Once information is reviewed, we discard it or store it in our files. If we make material changes in the collection of personally identifiable information, we will inform you by placing a notice on our site. Personal information received from any visitor to our website will be used only for internal purposes and will not be sold or provided to third parties.
ICF recording of coaching hours
As part of our ongoing accreditation with the International Coach Federation we are required to periodically submit names and email addresses, along with coaching hours, for each client. To verify this record the ICF may contact clients expressly for this purpose only.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
How long we keep your data
Unless you request otherwise, we will securely hold your data for a period of 7 years following our last contact. This is to fall in line with tax requirements and based on experience of time lapses between our clients’ bookings. After 7 years we will securely delete your data.
However, we will not delete your name, email address and coaching hours – this data will be retained for the sole, yet continuing, use of ICF credentialing (see above) – and will be deleted on the last day CLEAR PERSPECTIVES provides a coaching service.
Links to other websites
This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
Controlling your personal information
You are on this list as you have previously agreed to CLEAR PERSPECTIVES using your personal information for contact. You may change your mind at any time by clicking the unsubscribe option below or by emailing firstname.lastname@example.org
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you by CLEAR PERSPECTIVES, please write to email@example.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
If you have submitted personal information through our website relationship-systems-coaching.com and would like that information deleted from our records, or would like to update or correct that information, please use our Contact Us page.
The purpose of a cookie is to tell the web server that you have come to the site for the first time, or have returned to a specific page. If you personalize the site's pages, or register with any of our site's services, a cookie enables relationship-systems-coaching.com to recall your specific information on subsequent visits.
You have the ability to accept or decline cookies by modifying settings in your browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.
A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. Beacons are also referred to as web bugs. They are commonly used by sites that use third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a website.
As you browse this website, Google Analytics and advertising cookies will be placed on your computer to collect demographic and interest information, but we do not tie the cookie to any personal information that you provide to us. If you do not wish your data to be collected via Google Analytics, you may use their opt-out tool... https://tools.google.com/dlpage/gaoptout/.
Browsers can be set to accept or reject cookies automatically, or notify you when a cookie is being requested. Privacy software can be used to override web beacons. Taking either of these actions should not cause a problem with our site, should you so choose.
Children's Online Privacy Protection Act
relationship-systems-caoching.com website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.
In some cases, relationship-systems-coaching.com may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.
Release of Information
If relationship-systems-coaching.com is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make of us.
Updates and Effective Date
Agreeing to Terms